Privacy Policy

At SoluNova Systems, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our site, comply with the General Data Protection Regulation (GDPR), and other applicable privacy laws.

Information We Collect
We collect personal data that you voluntarily provide to us when using our online platform, such as your name, contact details, company information, and any other information necessary to provide our custom software solutions, cloud integration, IT consulting, application development, and software maintenance services. Additionally, we may collect technical data through automated means such as IP addresses, browser type, operating system, and usage data related to your interaction with our site.

Use of Your Information
The information collected is used to:
- Provide, operate, and maintain our services
- Process your inquiries and requests
- Customize and improve your user experience
- Communicate important updates and information about our services
- Comply with legal obligations and enforce our agreements

Legal Basis for Processing
Where applicable under GDPR, we process personal data based on the following legal grounds: your consent; performance of a contract; compliance with a legal obligation; protection of vital interests; task carried out in the public interest; or our legitimate interests, provided such processing does not override your fundamental rights.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share information with trusted third-party service providers who perform services on our behalf, such as IT infrastructure providers and maintenance partners. These parties are obligated to maintain the confidentiality and security of your information and to use it only for the purposes we specify. We may also disclose personal data if required by law, regulation, or legal process.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting requirements. Once data is no longer required, we securely delete or anonymize it.

Your Rights
Under GDPR and relevant laws, you have the right to:
- Access and obtain a copy of the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data in certain circumstances
- Object to or restrict processing of your data
- Withdraw consent at any time without affecting the lawfulness of prior processing
- Data portability, where applicable
To exercise these rights, you may contact us by sending a written request to our physical address provided below. We will respond in accordance with applicable laws and within the stipulated time frames.

Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze trends, and administer the service. You may configure your browser to refuse or delete cookies; however, this may impact the functionality of the site.

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate protections are in place in compliance with GDPR, such as Standard Contractual Clauses or other approved mechanisms.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under this age. If we become aware that we have inadvertently collected such information, we will take steps to delete it without delay.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in legal, regulatory, or operational requirements. We encourage you to review it regularly to stay informed about how we protect your information.

Contact Information
If you have any questions or concerns about this privacy policy or our data practices, you can contact us at:

SoluNova Systems
42 Koningstraat, 3rd Floor
Amsterdam, North Holland
1015 CN
Netherlands

We are dedicated to resolving any issues promptly and transparently. Thank you for trusting SoluNova Systems with your information.